FAQs
ABOUT RYVALIA
What is Ryvalia?
Ryvalia is a skincare brand inspired by the luxurious and effective principles of Korean beauty (K-beauty). We offer a carefully curated selection of products designed to simplify your skincare routine while delivering radiant, healthy skin. Our products are crafted with clean, high-quality ingredients and are tailored to provide visible results for all skin types.
How is Ryvalia different from other skincare brands?
Ryvalia was founded by two best friends who fell in love with Korean skincare but struggled to find a simple, effective routine. We created Ryvalia to demystify K-beauty, offering a streamlined approach that brings the best of Korean skincare to everyone. Our products are designed to work harmoniously together, making it easy to achieve glowing skin without the overwhelm.
What is Korean skincare (K-beauty) and why is it so popular?
Korean skincare, often referred to as K-beauty, is renowned for its innovative products, natural ingredients, and multi-step routines that focus on hydration, protection, and overall skin health. K-beauty emphasizes prevention rather than just treatment, which helps achieve and maintain a youthful, glowing complexion. The popularity of K-beauty stems from its effectiveness, the use of gentle, skin-loving ingredients, and the cultural emphasis on taking time for self-care.
What products are included in the Ryvalia skincare line?
Our initial Ryvalia skincare line includes six essential products that form a complete routine:
- Gentle Water-Based Cleanser (4.06oz / 120mL)
- Gentle Enzyme Exfoliator (3.4oz / 100mL)
- Hydrating Toner (4.06oz / 120mL)
- Brightening Essence (1.01oz / 30mL)
- Repair Serum (1.01oz / 30mL)
- Nourishing Moisturizer (1.7oz / 50mL)
Each product is crafted with premium ingredients like Centella Asiatica, hyaluronic acid, and snail mucin, chosen for their ability to nourish, hydrate, and revitalize the skin.
How do I use the Ryvalia skincare products in a routine?
We’ve designed our products to work together seamlessly, following the principles of a K-beauty routine. Here’s a simple guide to using our products:
- Cleanser: Start with the Gentle Water-Based Cleanser to remove impurities and prep your skin.
- Exfoliator: Use the Gentle Enzyme Exfoliator 2-3 times a week to slough off dead skin cells and reveal a smoother complexion.
- Toner: Apply the Hydrating Toner to balance your skin’s pH and enhance hydration.
- Essence: Follow with the Brightening Essence to deeply hydrate and brighten your skin.
- Serum: Apply the Repair Serum to target specific concerns like fine lines or hyperpigmentation.
- Moisturizer: Finish with the Nourishing Moisturizer to lock in hydration and protect your skin barrier.
For optimal results, we recommend following this routine morning and night, with sunscreen as the final step in your morning routine.
What are the benefits of using snail mucin in skincare?
Snail mucin is a powerhouse ingredient known for its ability to hydrate, repair, and soothe the skin. It’s rich in glycoproteins, hyaluronic acid, and glycolic acid, which help to:
- Enhance skin moisture and hydration
- Promote the repair of damaged skin
- Improve skin texture and elasticity
- Reduce the appearance of fine lines and wrinkles
These properties make snail mucin an ideal ingredient for achieving a glowing, youthful complexion.
Is Ryvalia suitable for all skin types?
Yes! Our products are formulated to be gentle and effective for all skin types, including sensitive, dry, oily, and combination skin. We focus on using clean, non-irritating ingredients that nourish and protect the skin, making Ryvalia suitable for anyone looking to enhance their skincare routine.
Are Ryvalia products cruelty-free and vegan?
Yes, Ryvalia is committed to ethical skincare. Our products are cruelty-free, meaning they are never tested on animals. While some of our products contain snail mucin, which is ethically sourced, they may not be suitable for strict vegans. We are transparent about our ingredients, so you can make informed choices about your skincare.
How long will it take to see results with Ryvalia?
Skincare is a journey, and results can vary depending on your skin type and concerns. However, many of our customers report seeing improvements in their skin’s hydration, texture, and overall appearance within 2-4 weeks of consistent use. For long-term benefits, we recommend sticking to your Ryvalia routine and allowing time for your skin to adjust and improve.
Can I purchase the entire Ryvalia set?
Absolutely! We offer a complete set of our six essential products, perfectly packaged in a custom-designed box. The set is a great way to experience the full Ryvalia routine and makes a perfect gift for anyone looking to transform their skincare regimen.
Where can I buy Ryvalia products?
Ryvalia products are for the moment, exclusively available through our online store at www.ryvalia.com. We ship internationally, and orders typically arrive within 2-7 business days.
What is your return policy?
We want you to love your Ryvalia products! If for any reason you’re not satisfied with your purchase, we accept returns of unopened and unused products within 30 days of purchase. Please visit our Return and Refund Policy page for more details.
How can I become a Ryvalia affiliate?
We’re excited to partner with people who share our passion for skincare. If you’re interested in joining our affiliate program, where you can earn commissions by promoting Ryvalia, please contact us at affiliate@ryvalia.com for more details.
How can I contact Ryvalia?
We’d love to hear from you! For any questions, comments, or concerns, please reach out to us at contact@ryvalia.com. You can also follow us on our Social Media for the latest updates and skincare tips.
DELIVERY DETAILS
Where do you deliver ?
We deliver internationally.
How can I track my package ?
Once your order has been processed and shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package. If you have any issues or need further assistance, feel free to contact us at contact@ryvalia.com, and we’ll be happy to help you track your order.
What are the delivery times ?
The delivery time varies between 2 to 7 working days depending on your location.
PAYMENT DETAILS
What are the means of payment ?
Secure payment by stripe (Credit Card, Visa, MasterCard, American Express and you can also use Apple Pay)
Are payments secure ?
All payments and card details are encrypted according to the PCI-DSS standard. This is the strictest level of certification. We guarantee you quality and security for your payments.
Is it possible to modify or cancel my order?
As long as your order has not been shipped, it is possible to cancel or modify your order by sending us an email to contact@ryvalia.com
Due to our very fast shipping policy, we advise you to notify us as soon as possible in the event of an error.